Online Research

Quantitative Research

Qualitative Research

Industry Experience

Our Clients








From small private colleges to one of the nation's largest public universities, NMM’s experience is deep.  With three PhDs on staff, two individuals who were tenured professors and a former department chair, our research staff understands the nuances of operating in an educational environment.  Yet it is our experienced approach to understanding the market and providing detailed insight and strategic guidance that sets our team apart.

Alumni Relations - Large Public University
Image Assessment - Hiring Professionals' Impressions
Community Presence - New President's Goals
Logo and Image - Marketing Materials
Website Effectiveness
Recruitment Process
Changing Student Base
Adult and Part-Time Student Needs
Course Curriculum Evaluation -- Minority Programs
Alumni Magazine and Promotional Materials


Alumni Relations - Large Public University
Through a series of focus groups with emerging affluent alumni, the development department was better able to understand how to connect with this valuable resource of dedicated alumni in launching an endowment fundraising effort.

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Image Assessment - Hiring Professionals' Impressions
Using a combination of personal in-depth interviews and focus groups, the largest employers in a major metropolitan area and growing mid-sized companies provided their insight regarding the image of a large public university.

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Community Presence - New President's Goals
Prescheduled face-to-face and telephone meetings with business and community leaders in a one-on-one setting helped develop a deeper understanding of the general perceptions of a University and its potential impact and role in the community.  The community leaders were also asked to help define the objectives of a new President.

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Logo and Image - Marketing Materials
Using online research and focus groups, new logo treatments and positioning statements were assessed for a mid-sized, private College.  The research helped build a consensus between students, potential students, faculty and key stakeholders as image and positioning messages were developed.

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Website Effectiveness
With the popularity of the Internet, high school students often start with a review of a potential school’s website as part of their evaluation process.  NMM’s proprietary online research forum allows for quick assessments and ratings of a website to determine the site’s effectiveness.

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Changing Student Base
To better understand its competitive position, a series of focus groups with recruits, parents and guidance counselors were conducted for a small private College.  With a small number of core competitors, the College was better able to understand the recruitment process and its perceived advantages and disadvantages to help refine marketing materials and recruiting approaches.

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Adult and Part-Time Student Needs
As a small, all woman’s college faced shrinking enrollment, research helped administration understand the potential impact of opening the college up to men.  An in-depth research process looked at image, awareness and a variety of issues before, during and after the transition to a co-ed environment.

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Web site and Application Development
The assessment included an analysis of a small college program’s approach.  A series of creative materials -- print, television and radio ads – were evaluated to help in decision-making by an ad agency.

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Course Curriculum Evaluation - Minority Programs
Course materials were evaluated during development of a minority studies program.  Evaluations were given during the early stages of course development with follow-up research conducted three years later to help shape the future of the program.

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Alumni Magazine and Promotional Material Evaluation
Through a series of eight focus groups with alumni, patterns of participation and preference for contact with the University were developed.  In addition, the alumni magazine was evaluated and compared to other publications within the category.

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